Shipping Policy
Our Shipping Policy
Effective Date: October 1, 2023
At Doors Center, we are committed to providing our customers with a reliable and seamless service experience, including with respect to the delivery of our products and services. This shipping policy explains our shipping process, delivery times, and important information you need to know when ordering our services.
Service Areas
We offer our maintenance, placement, troubleshooting and repair services for doors, windows, locks and keys throughout Belgium, the Grand Duchy of Luxembourg and Northern France . Please ensure that you are in one of these areas before placing an order.
Delivery Times
Delivery times vary depending on the service requested. We strive to provide fast and efficient services, and we will inform you of specific timeframes when ordering our services. Please note that emergency situations may result in shorter delivery times.
Shipping Costs
Shipping costs depend on the service requested/product ordered, distance and other factors.
We will provide you with an estimate of shipping costs when ordering our services. The fee will be included in the total cost of your order.
Order Tracking
To ensure transparency, we offer order tracking for most of our services. You will receive tracking information when your order is ready to ship.
Cancellations and Changes
If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that change or cancellation fees may apply depending on the status of your order.
Contact & Support
If you have any questions or concerns about shipping your products or services, please feel free to contact us at info@doors-center.com or +32468497929. Our team is here to help.